Exam Insights - Service Outage: Users Unable to Create Accounts – Incident details

All systems operational

Service Outage: Users Unable to Create Accounts

Resolved
Partial outage
Started almost 2 years agoLasted 25 minutes

Affected

Authentication

Partial outage from 10:45 PM to 11:10 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Identified
    UTC
    Identified

    We’ve identified the issue causing account creation problems and have developed a temporary solution. We’re currently testing it and will implement it shortly. Thank you for your continued patience, and we’ll keep you updated on the progress.

  • Investigating
    UTC
    Investigating

    We’re currently experiencing an issue where some users may be unable to create accounts. Our team is actively working on resolving the problem. We appreciate your patience and will provide updates as soon as possible.